Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use the SalesTrackify CRM platform (“Service”). It is intended to comply with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

1. Who We Are

For the purposes of UK data protection law, the data controller is:

CoreScripts Technologies LTD
Rugby, UK
Email: hello@salestrackify.com
Website: https://salestrackify.com

2. Scope of This Policy

This Policy applies to:

• Visitors to our website at salestrackify.com
• Users of the SalesTrackify CRM platform;
• Individuals whose personal data is processed by our customers.

Where we process personal data on behalf of a customer, we act as a data processor and our customer acts as the data controller.

3. Personal Data We Collect

3.1 Data You Provide to Us

We may collect the following information:

• Full name and contact details;
• Company name and business details;
• Account login details;
• Billing information;
• Any messages or emails you send us.

3.2 Data We Collect Automatically

• IP address and approximate location;
• Browser type, device type;
• Pages visited and usage behavior;
• Performance and crash logs.

3.3 Customer Data within the CRM

Customer data may include:

• Names, emails, phone numbers;
• Business information;
• Notes, tasks, deals, communication logs.

In this case, our customer acts as the data controller and we act as the data processor.

4. Legal Bases for Processing (UK GDPR)

We rely on the following legal bases:

• Contractual necessity – to provide the Service.
• Legitimate interests – to improve and secure services.
• Legal obligation – compliance with laws.
• Consent – where you have agreed for specific processing.

5. How We Use Your Personal Data

• Provide and operate the Service;
• Manage user accounts;
• Billing and payment processing;
• Customer support;
• Analytics and improvements;
• Marketing communications (where allowed);
• Compliance with legal obligations.

6. Cookies and Similar Technologies

We use cookies to:

• Keep you signed in;
• Remember preferences;
• Gather analytics;
• Enable platform features.

You may disable cookies via your browser settings, but some features may stop working.

7. Sharing Your Personal Data

We may share data with:

• Service providers (hosting, email, payment);
• Professional advisors;
• Regulatory authorities if legally required.

We do NOT sell or rent personal data.

8. International Data Transfers

Your data may be stored in the UK or other countries. When transferring internationally, we ensure:

• IDTA agreements;
• UK Addendum to EU SCCs;
• Adequacy decisions.

9. Data Retention

We retain personal data as long as needed, including for legal and reporting requirements.

Customer CRM data may be retained 30–90 days after account closure.

10. Your Rights Under UK Law

You have the right to:

• Access your data;
• Rectify inaccurate data;
• Request deletion;
• Restrict processing;
• Data portability;
• Object to processing;
• Avoid automated decisions.

To exercise rights, contact: hello@salestrackify.com

11. Marketing Communications

You may receive marketing messages if you requested info or purchased services.

You can stop emails by:

• Unsubscribe link in email;
• Contacting

  hello@salestrackify.com

12. Data Security

We use appropriate technical and organisational measures. No method is 100% secure.

Users are responsible for keeping login credentials secure.

13. Third-Party Links

Third-party websites have their own privacy policies. We are not responsible for them.

14. Children’s Privacy

The Service is not intended for users under 16. If a child provides data, contact us.

15. Changes to This Privacy Policy

Updates may occur. “Last updated” date will be revised accordingly.

16. Contact Us

CoreScripts Technologies LTD
Address: Rugby, UK
Company Number(Reg): 14799652
Email: hello@salestrackify.com

17. Your Right to Complain

You can file complaints with:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk